Last updated: September 2026

Lyt Beauty House respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, make an enquiry, book an appointment, attend a treatment or training service, or otherwise interact with us.

1. Who We Are

Lyt Beauty House provides professional lash and brow treatments, beauty services and professional beauty education and training.

Lyt Beauty House Ltd
Suite 8, 100 Riverside
Wembley
HA0 1QJ
United Kingdom

For questions regarding this Privacy Policy or your personal information, please contact us at:

Email: lytbeautyhouse@gmail.com

2. Information We Collect

Depending on how you interact with us, we may collect information including:

• Your name, telephone number and email address

• Appointment and booking information

• Billing and payment information

• Records of treatments, services or courses purchased

• Consultation forms and relevant information you provide before receiving a treatment

• Information about allergies, sensitivities, medical conditions or other health information where relevant to the safe provision of a treatment

• Photographs where you have provided appropriate permission

• Communications you send to us by email, telephone, social media, website forms or other channels

• Marketing preferences

• Technical information relating to your use of our website, such as your IP address, browser type and cookie information

We only request information that is reasonably necessary for the relevant purpose.

3. How We Use Your Information

We may use your personal information to:

• Manage appointments, bookings and cancellations

• Provide beauty treatments, consultations and training services

• Assess whether a treatment is suitable and safe for you

• Contact you regarding appointments, enquiries or services

• Process payments and maintain appropriate financial records

• Provide customer service and respond to queries or complaints

• Maintain treatment and client records

• Send marketing communications where permitted by law

• Improve our website, services and customer experience

• Meet our legal, regulatory, insurance and accounting obligations

• Protect our business and prevent fraud or misuse of our services

4. Our Lawful Basis for Processing Your Information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

Contract: It is necessary to provide a service you have booked or requested.

Legal obligation: We are required to keep or process certain information to comply with the law.

Legitimate interests: It is reasonably necessary for the operation, administration and protection of our business, provided those interests do not override your rights.

Consent: You have given us permission to use your information for a particular purpose, such as certain marketing communications or use of photographs.

Where we process special category information, such as relevant health information provided during a treatment consultation, we will ensure that an appropriate additional legal condition applies.

5. Online Bookings and Payments

When you book an appointment or service online, your information may be processed through third-party booking or payment providers.

These providers may collect information necessary to manage your booking or process your payment. Where appropriate, they operate under their own privacy policies and security procedures.

We do not normally store your complete debit or credit card details ourselves where payments are processed securely by an external payment provider.

6. Marketing Communications

If you choose to join our mailing list or otherwise agree to receive marketing communications, we may contact you with information about treatments, courses, products, events, news and special offers.

Where consent is required, you can withdraw it at any time by using the unsubscribe option contained within our marketing communications or by contacting us directly.

Stopping marketing communications will not prevent us from contacting you where necessary regarding an existing appointment, booking, payment or other service you have requested.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, including:

• Website hosting and website service providers

• Appointment and booking platforms

• Payment processors

• Email and marketing platforms

• IT and software providers

• Professional advisers, accountants or insurers

• Government, regulatory or law-enforcement authorities where legally required

We require service providers handling personal information on our behalf to use it appropriately and protect it.

Some service providers may process information outside the United Kingdom. Where this happens, we take appropriate steps to ensure that personal information is protected in accordance with applicable UK data protection requirements.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, insurance and regulatory requirements.

Different types of information may therefore be retained for different periods.

When information is no longer required, we will securely delete, anonymise or dispose of it where appropriate.

9. Cookies

Our website may use cookies and similar technologies to ensure that the website functions correctly, remember preferences, understand how visitors use the website and improve the user experience.

Some cookies are essential for the operation of the website. Other cookies, such as analytics or advertising cookies, will only be used where permitted and, where required, after you have provided consent.

You can manage your cookie preferences through our website's cookie settings and through your browser settings.

10. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

11. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to erase your personal information in certain circumstances

• Ask us to restrict the way we process your information

• Object to certain types of processing

• Request the transfer of certain information

• Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

12. Links to Other Websites

Our website may contain links to external websites or services.

Lyt Beauty House is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, business practices or legal requirements.

Any updated version will be published on this website and the date at the top of this policy will be amended accordingly.